‘Retail Customer Experience’ reached out to Christine Miles, author of the book, ” What Is It Costing You Not To Listen: The Power of Understanding to Connect, Influence, Solve & Sell,” in an email interview for tips on how retailers can avoid arguments and tension with the customer base.
Bus Jill Robert
Jill Robert My word: Joy For me, joy is more than a fleeting emotion; it’s a daily practice and guiding principle. My approach is simple: