‘Retail Customer Experience’ reached out to Christine Miles, author of the book, ” What Is It Costing You Not To Listen: The Power of Understanding to Connect, Influence, Solve & Sell,” in an email interview for tips on how retailers can avoid arguments and tension with the customer base.
Bus Christy Holland
August 5, 2024
Christy Holland My word: Connection As human beings, we are wired for connection. Neuroscience now confirms that our connection to ourselves and one another is
