What is it costing you to not listen?
Over time, when you stop listening, it erodes your relationships. It might be at work, it might be at home, but it impacts every facet of your life.
That’s why listening is at the heart of learning to resolve conflict.
Conflict resolution isn’t always about agreement—it’s about alignment. You need to be able to respect each other’s viewpoints and decisions. And it’s why “The Power of Understanding”’ is the subtitle of the book by Christine Miles.
When you understand, you earn the right to lead, influence, and resolve problems. But most people aren’t wired to do this naturally.
Learn more about the interplay between listening and understanding in this episode of the Negotiations Ninja podcast!